Refund policy

RETURNS & EXCHANGES

We offer exchanges to make sure you get the right fit.

If you need to exchange your item, please notify us within 3 days of delivery.

Items must be unworn, in original condition, and include original packaging.

Once approved, we will arrange the exchange for you.

We strongly recommend checking the measurements on our size guide before placing your order to ensure the best fit.

Please note:

Exchanges are subject to stock availability
Customers are responsible for exchange shipping costs
Each item is eligible for one size exchange only
Limited drops may sell out quickly, so your preferred design or size may not always be available for exchange

REFUNDS — OUR QUALITY GUARANTEE

We stand behind the quality of every piece we make. If your item arrives damaged, defective, or incorrect, we will make it right.

If this happens, please contact us within 3 days of delivery with photo or video proof.

The item must be returned to us in its original, unworn condition for inspection. Once we receive and approve the return, we will process your refund to the original payment method within 7 to 14 business days.

The customer is responsible for return shipping costs. Once your item has been inspected and confirmed to be in its original condition, we will issue your refund.

Shipping fees are non-refundable.

If for any reason you're not happy with the quality of your purchase, reach out to us — we're confident you'll love it, but we stand by our word and will make it right.

NON-RETURNABLE ITEMS

We do not accept returns for:

Change of mind
Incorrect size selection
Items that have been worn, washed, or used

IMPORTANT

All returns and exchanges must be approved before being sent back.

We reserve the right to refuse any request that does not meet the above conditions.

Contact

support@uaemovement.com